FAQ

How do I know if I need professional drain cleaning?
Slow drains, frequent clogs, gurgling sounds, and unpleasant odors are signs your drains may need professional cleaning. We use high-powered tools like augers and hydro jetting to clear even the toughest blockages.
Is chemical drain cleaner safe to use?
We don’t recommend it. Over-the-counter chemical cleaners can damage pipes over time and often just provide a temporary fix. A professional cleaning is safer and more effective.
How often should I have my drains cleaned?
For preventative maintenance, we suggest having your drains cleaned once a year—especially if your home has older pipes or you’ve had issues in the past.

What are signs my water heater needs repair or replacement?
Common signs include inconsistent hot water, rumbling noises, rusty water, or visible leaks. If your unit is 8–12 years old, it may be time to consider a replacement.
Do you install both tank and tankless water heaters?
Yes. We install, repair, and maintain both types. We’ll help you choose the right system based on your home’s size, hot water usage, and energy efficiency goals.
How long does a water heater installation take?
Most installations can be completed in 3–5 hours, depending on the unit and site conditions.

Do you install new septic systems?
Yes, we offer complete septic system installation, including design, permitting, and inspection coordination. We also replace aging or failed systems.
How do I know if my septic system needs repair?
Signs include sewage backups, foul odors, slow drains, and wet spots in your yard near the tank or drain field. If you notice any of these, call us immediately.
Do you offer septic inspections for home sales or property transfers?
Absolutely. We provide thorough septic system inspections for real estate transactions, ensuring everything is in compliance and functioning properly.

How do I know if I have a hidden water leak?
Unexplained spikes in your water bill, damp walls or floors, musty smells, or the sound of running water when everything is off are strong indicators of a leak.
Do you use leak detection technology?
Yes. We use non-invasive tools like acoustic sensors and thermal imaging to locate leaks without tearing into walls or floors unnecessarily.
Are you available for emergency water leak repairs?
Yes, we offer fast response times for emergency water leak repairs to help prevent property damage and water waste.

What are the signs of a gas leak?
A rotten egg or sulfur smell, hissing sounds near gas lines, dizziness, or headaches could indicate a gas leak. If you suspect a leak, evacuate immediately and call us or your gas company.
Can you locate and repair gas leaks?
Yes. We specialize in gas leak detection, repair, and pressure testing to ensure your gas system is safe and up to code.
Is it safe to stay in my home during a gas leak inspection?
If a leak is suspected, it’s best to leave the area and wait for a professional to assess the situation. Safety first!